FAQs

Shopping Information

How long will my order take to arrive?

Shipping times vary depending on your location. Domestic orders typically arrive within 5-7 business days, while international orders may take 10-14 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50 within the US. For international shipping, free shipping may apply to certain regions or promotional periods.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can monitor your package’s progress.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination.

What happens if my package is lost or damaged?

If your package is lost or damaged, please contact our customer service team right away. We’ll work with the shipping carrier to resolve the issue or offer a solution.

Payment Infomation

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

 

Can I use multiple payment methods for one order?

Currently, we only accept one payment method per order.

 

Do you charge sales tax on my order?

Sales tax is applied based on the shipping address and local tax laws. The applicable tax will be calculated at checkout.

Is it safe to enter my payment information on your website?

Yes, our website uses SSL encryption to protect your payment details, ensuring a safe and secure transaction.

Will my payment be processed immediately?

Yes, your payment will be processed immediately upon order confirmation. You’ll receive a receipt via email once the payment is successful.

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